The diffuser heats the 90ml refill vial to release synthetic calming pheromones continuously into the air. These signals mimic the natural pheromones that mother animals produce to comfort their young. Your cat or dog detects them instinctively, which can help reduce stress behaviours like hiding, excessive vocalisation, and destructive scratching — without any drugs or sedatives.

1. Attach the refill — twist the 90ml vial into the diffuser base until secure.
2. Plug in — insert into any standard US wall outlet in the room your pet uses most.
3. Leave it running — pheromones disperse continuously; no timers or adjustments needed.
4. Replace after 30 days — swap in a fresh refill to maintain the calming effect.

Each diffuser covers up to 700 sq ft per room. For best results, plug it into the room where your pet spends the most time. If your home has multiple large rooms or open-plan areas, you may want an additional unit to maintain consistent coverage throughout.

Each 90ml refill provides up to 30 days of continuous use when left plugged in around the clock. To keep the calming effect consistent, replace the vial at the end of each 30-day cycle. Unplugging the diffuser frequently may extend the liquid volume but will reduce the consistency of pheromone coverage.

Yes. The formula is drug-free, non-toxic, and odourless to humans, so it won't affect the people in your home. It is specifically designed to be safe for both cats and dogs, making it suitable for multi-pet households. As always, if your pet has a specific health condition, consult your vet before introducing any new wellness product.

The diffuser is especially helpful during high-stress situations, including:

• Moving house or home renovations
• Introducing a new pet or family member
• Fireworks, storms, or other loud events
• Pets with separation anxiety or territorial stress

For best results, plug it in a few days before an anticipated stressful event so pheromones can build up in the environment.